Insurance
Payment/Rates:
Please contact the therapist you have chosen to discuss insurance plans accepted and session rates.
If the therapist you would like to see is not a provider for your insurance, you may be able to utilize out-of-network benefits through your insurance company. These benefits vary by plan. To determine your out-of network benefits, call the mental health, behavioral health, or customer service number given on your insurance card and inform them you are seeking counseling services with an out-of-network provider. Your insurance company will inform you if are entitled to reimbursement, and if any deductible applies. Your therapist will provide you with a document complete with the necessary diagnostic and service codes to file directly with your insurance company.
You will be responsible for paying the full session rate and filing with your insurance company for reimbursement.
If you use an in-network provider, and a claim is filed with your insurance, the therapist must provide a diagnostic code for billing purposes. This diagnosis becomes part of your permanent medical record. Some patients choose to use an out of network provider to preserve their privacy when dealing with emotional or relational difficulties. Other clients choose an out of network provider because they do not want to be limited to those counselors who are contracted with their insurance carrier. Finding an experienced, reputable, effective counselor with whom you connect well is challenging, and ideally, you should be able to choose whomever is the best fit for you based on their expertise and your specific needs.
Cancellation Policy:
Your appointment time is reserved specifically for you and your therapist to meet. As the demand for appointments often exceeds the availability, we ask that you kindly cancel your appointment, by either phone or email, at least 24 hours in advance. If you will be unable to attend your session, and don’t cancel your appointment in this timely manner, you will be charged the full session fee, to be paid by the beginning of the next session. If you have two late cancellations, you will be required to secure any future appointments with a credit card, and agree to be charged the full session rate for each missed or late cancelled appointment.